Privacy Policy

Last updated: July 2026

SOP Writing Help ("we," "us," "our") provides SOP, personal statement, LOR and related document writing services. This Privacy Policy explains what information we collect, why we collect it, and how we protect it. By using our website or services, you agree to the practices described here.

1. Information we collect

We collect information you provide directly, including:

• Contact details: name, email address, phone/WhatsApp number
• Academic and professional history shared for your document
• Course, university, country and visa-related details
• Documents you share with us: transcripts, offer letters, refusal letters, financial documents
• Payment details processed through our payment partners (we do not store card numbers)

We may also collect limited technical information automatically, such as browser type and general location, for website functionality and analytics.

2. How we use your information

We use your information to:

• Write, revise and deliver the document(s) you've ordered
• Communicate with you about your order via email or WhatsApp
• Process payments and issue receipts
• Improve our services and respond to support requests

We do not use your personal or academic information for any purpose beyond fulfilling your order and providing support, unless you separately consent.

3. Document & content confidentiality

We do not publish, resell, or reuse your specific content — including as "sample" material — without your explicit, separate permission. Anonymized samples shown on our website are used only with prior client consent and with all identifying details removed or altered.

4. How we protect your information

We apply reasonable technical and organizational measures to protect your information, including restricted internal access, secure file storage, and confidentiality obligations for all writers and staff. No method of transmission or storage is 100% secure, and we encourage you to avoid sending sensitive information such as passwords or full financial account numbers via chat or email.

5. Sharing your information

We do not sell your personal information. We may share limited information with:

• Payment processors (e.g. Razorpay, PayPal) solely to process transactions
• Plagiarism-checking tools, to generate your originality report
• Legal authorities, only where required by applicable law

6. Your rights

You may request access to, correction of, or deletion of your personal information held by us, subject to any legal or contractual retention requirements (for example, records needed for dispute resolution or tax purposes). To make a request, contact us using the details below.

7. Cookies & analytics

Our website may use cookies and similar technologies for basic functionality and to understand aggregate site usage. You can control cookie preferences through your browser settings.

8. Contact us

For questions about this Privacy Policy or to exercise your rights, contact us at contact@sopwritinghelp.com or via WhatsApp through our Contact page.

We may update this Privacy Policy from time to time. Material changes will be reflected with an updated "Last updated" date above.